> ## Documentation Index
> Fetch the complete documentation index at: https://docs.paynext.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Roles & Permissions

> Control what teammates can access and manage in your PayNext organization.

PayNext provides three organization-level roles to control access to the Dashboard.

## Manage Roles

**Dashboard → \[Organization name] → Manage → Members**

From the Members modal:

* **Members tab** — Change roles via dropdown, remove members via **...** menu
* **Invitations tab** — Enter emails (comma or space-separated), select role, click **Send invitations**

## Permission Comparison

| Feature                                | Admin | Member | Support Specialist |
| :------------------------------------- | :---: | :----: | :----------------: |
| **Sidebar**                            |       |        |                    |
| Dashboard                              |   ✓   |    ✓   |          ✓         |
| Payments                               |   ✓   |    ✓   |          ✓         |
| Customers                              |   ✓   |    ✓   |          ✓         |
| Integrations                           |   ✓   |    ✓   |                    |
| Plans                                  |   ✓   |    ✓   |                    |
| Developers                             |   ✓   |    ✓   |                    |
| Checkout                               |   ✓   |    ✓   |                    |
| Workflows                              |   ✓   |    ✓   |                    |
| **Actions**                            |       |        |                    |
| View payments & customers              |   ✓   |    ✓   |          ✓         |
| Issue refunds                          |   ✓   |    ✓   |          ✓         |
| Cancel subscriptions                   |   ✓   |    ✓   |          ✓         |
| Create/edit plans                      |   ✓   |    ✓   |                    |
| Configure processors & payment methods |   ✓   |    ✓   |                    |
| Manage checkout & workflows            |   ✓   |    ✓   |                    |
| Manage API keys & webhooks             |   ✓   |    ✓   |                    |
| **Team Management**                    |       |        |                    |
| Invite members                         |   ✓   |        |                    |
| Change member roles                    |   ✓   |        |                    |
| Remove members                         |   ✓   |        |                    |

## Role Summary

| Role                   | Use Case                                                                    |
| :--------------------- | :-------------------------------------------------------------------------- |
| **Admin**              | Full access including team management                                       |
| **Member**             | Full operational access without team management                             |
| **Support Specialist** | Customer support: view-only access with refund and cancellation permissions |